This Privacy Policy explains how John Capri, operated by Tecnova Digital Products LLC, collects, uses, and protects the personal information of customers and visitors of this website. By using our website or placing an order, you consent to the practices described below.
Information We Collect
We collect information you provide directly to us and information gathered automatically when you use our website.
Information you provide:
- Contact details — name, email address, and phone number
- Shipping and billing address
- Order details and purchase history
- Customer support communications
Information collected automatically:
- Device, browser, and IP address information
- Pages viewed, referring links, and on-site activity
- Cookies and similar tracking technologies
Payment card details are entered directly with our payment processor and are never stored on our own servers.
How We Use Your Information
We use the information we collect to:
- Process, fulfill, and deliver your orders
- Send order confirmations, shipping updates, and support responses
- Prevent fraud and verify orders
- Improve our website, products, and customer experience
- Measure and optimize our marketing and advertising
- Comply with legal and regulatory obligations
Third-Party Service Providers
We share information only as needed with trusted service providers that help us operate the store, including providers for:
- Payment processing
- Website hosting and infrastructure
- Email and order notifications
- Analytics and advertising (including Meta and Google)
- Shipping and order tracking
These providers may only use your information to perform services on our behalf and are bound by their own privacy and security obligations.
We do not sell your personal information.
Data Retention
We retain personal information for as long as necessary to fulfill orders, provide support, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at support.johncapri@gmail.com. We will respond within the timeframe required by applicable law.
Data Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed to children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective when posted to this page. Continued use of the website after changes constitutes acceptance of the updated policy.
Contact Information
John Capri
Tecnova Digital Products LLC
412 W 7th St STE 1037
Clovis, NM 88101
United States
Support: support.johncapri@gmail.com
