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Customer Information

Policies

Everything you need to know about ordering, shipping, returns and how we look after you. If anything is unclear, our team is one email away.

Shipping Policy
Processing windows, delivery estimates, tracking, customs and carrier responsibility.
Refund & Return Policy
Our 30-day return window, eligibility, refunds, exchanges and chargeback terms.
Terms of Service
The agreement governing your use of the John Capri website and services.
Legal Notice
Company information, intellectual property, disclaimers and governing law.
Privacy Policy
What personal information we collect, how we use it, and the choices you have.

Still have a question?

Real support before, during and after your order. We read every message and reply personally — usually within 24 hours.

support.johncapri@gmail.com

All policies last updated May 21, 2026