Once your order is placed, you will receive a confirmation email from John Capri with all the details of your purchase, including your order number and items. If you don’t see it in your inbox, be sure to check your spam or junk folder. Additionally, you can log in to your account on our website to check the status of your order. If you have any questions or don’t receive the confirmation email, feel free to contact our customer service team, and we’ll assist you right away!

Once your order is confirmed and processing has started, we may not be able to change the shipping address. However, if you realize you made a mistake or need to update the address, please contact our customer service team as soon as possible. We’ll do our best to accommodate any changes before the order is shipped. Please note that once the order has been dispatched, we won’t be able to change the address.

Yes, we do offer international shipping! John Capri is proud to serve customers worldwide. During checkout, you can select your country, and we will provide shipping options and rates for your location. Please note that international orders may be subject to additional customs duties and taxes, depending on your country's regulations. If you have any specific questions or concerns about shipping to your location, feel free to reach out to our customer service team, and we’ll be happy to assist you!